Thank you Ang ! (Why Xocai reps ask to organise a 3 way before “selling” to you.)


You can view the comment and my reply ( here )

Ang’s comment brings up a great point as to why do Xocai representatives generally ask to organise a 3 way chat before they “sell” you a box of chocolate.

Personally, I also see the 3 way as a way for us to help you in regards to customer service.

It’s really no different to the meet n greets I do for my primary (pet sitting) business.  In the meet n greet there is the client (Ang) as well as myself (the owner) and usually my back up or one of my sub-contractors.  It’s a three way meeting except face to face instead of via Skype.

The only reason is because if the client has any questions that the sub-contractor cannot answer I’m there happy to help answer.  Not to mention, the three way chat is a great way for us to help you know how everything works instead of us going … here’s the website you work it out.  Not everyone is tech savvy.  You may not automatically know about the auto ship and lots of other options to you as a customer because this information is usually only given to you via a Xocai distributor 🙂

None the less, if you would like to purchase for personal use go ahead.  Every Xocai representative is ultimately a customer because we all purchase for personal use not just “for the business”.  In my case my personal use extends to my primary (pet sitting) business because I leave little baggies of the chocolate behind as a thank you.

One thought on “Thank you Ang ! (Why Xocai reps ask to organise a 3 way before “selling” to you.)”

  1. Hello, I read your blog regularly. Your humoristic style is
    awesome, keep doing what you’re doing!

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